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are you a good match?
Are you passionate about music and helping others? Are you ready to join a world-class team and take on an exciting new challenge in connecting interested students to our programs? Look no further, because HearandPlay is hiring an Appointment Setter.
As an Appointment Setter, you will play a vital role in setting appointments and connecting prospective students with our enrollment advisors. We are looking for an individual who is ambitious, coachable and detail-oriented. Prior experience in appointment setting is desired but not required. Apply now and take your career to the next level with Hearandplay.
For aspiring musicians of all skill levels, Hearandplay.com is a top online music education resource that offers excellent music lessons. Our goal is to make it possible for everyone to learn to play an instrument. We believe that with the right instruction, anyone can do so.
Hearandplay.com has something for everyone, from the beginning musician looking to get started to the seasoned musician looking to sharpen their craft.
About The Role
We are currently seeking a highly skilled, self-motivated, and energetic Appointment Setter to join our team on a full or part-time basis. The main objective of the Appointment Setter is to schedule appointments with potential clients and align them with our sales team. We are seeking a dynamic team player to work closely with potential clients, the rest of our team, and several internal operational groups to drive overall growth. If you have the skills and passion to excel in this role, apply now to be a part of our growing team.
WHAT YOU’LL BE DOING
Scheduling appointments with potential clients via phone, email, or other communication channels
Qualifying leads and determining the best time and method for setting appointments
Following up with leads to ensure appointments are kept
Recording and maintaining accurate records of all appointments in a CRM or other database
Collaborating with the sales and marketing teams to develop strategies for reaching and engaging potential clients
Meeting or exceeding daily and weekly appointment setting goals
Prospecting, enrolling, and nurturing new clients into the training program will be your responsibility.
Managing refund inquiries, defaulted payment assistance
Supporting client success teams as necessary
Prospecting: Your minimum KPI for calls from our lead sources will be calls.
Enrolling: Zoom will be used for calls, and it is your obligation to enroll customers in the KPI program.
Tracking your pipeline of potential students who hung up on the first call is essential for nurturing.
The position is full or part-time and virtual, so you can work from anywhere. We have team members throughout the United States, Canada, Africa, and The Philippines at HearandPlay.
This opportunity is for you if:
DISQUALIFIERS: Please DO NOT apply to this position if you:
Outcomes & Responsibilities
- Learn all tech systems & product offerings to be effective in the position
- Begin bringing ideas and sourcing opportunities
60 Day Targets
- Be within KPI
- 7% Setting Rate within 30 days
- 80% Show up rate within 30 days
At HearandPlay, we place a high importance on finding individuals who fit well with our company culture. We have found that some of our top-performing appointment setters may not have extensive sales experience or college degrees, but possess strong motivation, coach-ability, and a desire to excel.
As long as you can demonstrate the necessary qualifications and a clear vision for this role, we want to hear from you.
If this sounds like you, we welcome you to apply for this opportunity.
- Work remotely- Save $1000’s in commuting costs and weeks worth of time by working remotely from home
- Participate in our yearly team offsite events
how to apply
A quick overview of the process
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